How does telehealth work? - Louisville

Nov 22, 2020
Health Equity

In today's fast-paced world, accessing healthcare has become more convenient than ever. Norton Community Medical Associates (NCMA) in Louisville introduces telehealth services, allowing patients to receive medical care remotely. In this article, we will explain how telehealth works, the benefits it offers, and how you can access these services through NCMA.

What is telehealth?

Telehealth, also known as telemedicine, is the use of digital technology to provide healthcare services remotely. It allows patients to consult with healthcare professionals from the comfort of their own homes or any other location. Through secure online platforms, telehealth enables video consultations and virtual appointments that simulate in-person visits.

How does telehealth work?

The process of accessing telehealth services is simple. Firstly, you need a device such as a smartphone, tablet, or computer with an internet connection. Prior to the scheduled appointment, you will be provided with instructions on how to access the virtual platform.

At the scheduled appointment time, you will connect to the telehealth platform by following the provided instructions. Once connected, you will join a secure video call with your healthcare provider. During the virtual appointment, the healthcare professional will evaluate your symptoms, discuss your medical history, provide a diagnosis, and develop a treatment plan if necessary, just as they would during an in-person visit.

The benefits of telehealth

Telehealth offers numerous benefits for both patients and healthcare providers:

  • Convenience: Telehealth eliminates the need for traveling to physical clinics, saving time and reducing transportation costs.
  • Accessibility: It allows individuals in rural or remote areas to access quality healthcare without the need for long-distance travel.
  • Continuity of care: Telehealth ensures that patients can receive regular check-ups and follow-up appointments, promoting ongoing care.
  • Reduced waiting times: With telehealth, appointments can be scheduled more efficiently, reducing waiting times for patients.
  • Improved patient engagement: Telehealth encourages patients to take an active role in their healthcare by providing access to educational resources and personalized care plans.
  • Cost savings: Virtual appointments can be more cost-effective compared to in-person visits, especially for issues that don't require physical examination.

Accessing telehealth services through NCMA

Norton Community Medical Associates is dedicated to providing comprehensive healthcare services, including telehealth, to the community in Louisville. To access telehealth services through NCMA, follow these steps:

  1. Schedule an appointment: Contact NCMA by phone or through their online appointment scheduling system to book a telehealth appointment.
  2. Receive confirmation and instructions: Once your appointment is scheduled, NCMA will provide you with the necessary details, including the date and time of your telehealth visit, as well as instructions on how to connect.
  3. Prepare for the appointment: Make sure you have a stable internet connection and the appropriate device (smartphone, tablet, or computer) ready for the telehealth visit.
  4. Connect and consult: At the scheduled appointment time, follow the provided instructions to connect to the virtual platform and join the video call with your healthcare provider.
  5. Follow-up and referrals: After the telehealth visit, if further appointments or referrals are needed, NCMA will guide you through the necessary steps and coordinate your care.

By leveraging the power of telehealth, Norton Community Medical Associates ensures that you can access the healthcare services you need without compromising your safety or convenience. Take advantage of this modern approach to healthcare and experience the benefits of remote medical consultations.

Conclusion

Telehealth provided by Norton Community Medical Associates in Louisville revolutionizes the way healthcare is delivered. With the convenience of virtual appointments, patients can now access high-quality care remotely. We hope this article has shed light on how telehealth works and the steps to access these services through NCMA. Embrace the future of healthcare with telehealth and ensure your well-being in the most convenient way possible.