Billing Information | Norton Healthcare Louisville, Ky.

Feb 16, 2022

About Norton Community Medical Associates

Welcome to Norton Community Medical Associates, a leading healthcare provider in Louisville, Ky. With years of experience in the health industry, our dedicated team of professionals strives to provide comprehensive and quality care to all our patients. In addition to our medical services, we also focus on ensuring a smooth billing experience for our patients, making it easier for them to manage their healthcare expenses.

Quality Billing Services for Your Convenience

At Norton Community Medical Associates, we understand that dealing with healthcare bills can sometimes be overwhelming. That's why we have developed a streamlined billing process to provide you with a convenient and stress-free experience. Our dedicated billing team works diligently to ensure accurate billing and timely processing of claims, reducing any potential billing issues you may encounter.

Transparent Billing Policies

We believe in transparency when it comes to billing. We provide our patients with detailed billing statements that clearly outline the services rendered, associated costs, and any insurance coverage applied. If you have any questions or concerns regarding your bill, our friendly and knowledgeable staff are readily available to assist you. We strive to promote open communication and transparency in every aspect of your healthcare journey.

Insurance Coordination

Understanding insurance policies and navigating through the complexities can be challenging. At Norton Community Medical Associates, we have experienced professionals who specialize in insurance coordination. They can help you understand your insurance coverage, file claims on your behalf, and work with insurance companies to ensure accurate processing. Our goal is to minimize the financial burden on our patients and maximize insurance benefits.

Easy and Convenient Payment Options

We offer a variety of payment options to make it convenient for you to manage your healthcare expenses. Whether you prefer online payment, credit card, personal check, or setting up a payment plan, our billing team will assist you in finding the best solution that fits your needs. We understand that each patient's financial situation is unique, and we are committed to finding flexible payment arrangements.

Understanding Your Billing Statement

Our billing statements are designed to provide clear and comprehensive information about the charges associated with your healthcare services. Here are some key components you might find on your statement:

Service Descriptions

We include detailed descriptions of the services you received, allowing you to easily identify and understand the charges on your bill. This transparency ensures that you have a clear picture of the services rendered and their associated costs.

Cost Breakdown

Our billing statements provide a breakdown of costs, separating them into individual services. This breakdown helps you understand the specific charges and allows you to review and verify the accuracy of the billing.

Insurance Coverage

If you have insurance coverage, we clearly indicate the amount covered by your insurance provider. This transparency helps you track the insurance payments and understand your financial responsibility.

Outstanding Balances

If you have an outstanding balance, we ensure that it is clearly highlighted on your billing statement. We provide convenient options to settle outstanding balances, allowing you to easily manage your financial obligations.

Contact Our Billing Team

If you have any questions or concerns regarding your billing statement or need assistance with any billing-related issues, our dedicated billing team is here to help. You can reach out to us through our website or contact our billing department directly. We are committed to providing exceptional customer service and ensuring your billing experience is as seamless as possible.


At Norton Community Medical Associates, we prioritize your healthcare needs and aim to provide comprehensive, reliable, and transparent billing services. We understand the importance of a hassle-free billing experience and are here to support you every step of the way. Trust us with your healthcare needs, and let us take care of your billing worries.