Financial Assistance | Norton Healthcare Louisville, Ky.

Nov 7, 2019


Welcome to Norton Community Medical Associates, your trusted healthcare provider in Louisville, KY. We understand that medical expenses can sometimes be a burden, and we are here to assist you. In this page, we will provide you with detailed information about our financial assistance programs to ensure that you can access the necessary healthcare services without worrying about the costs.

Understanding the Importance of Financial Assistance

At Norton Community Medical Associates, we believe that quality healthcare should be accessible to everyone, regardless of their financial situation. We understand the challenges that can come with medical bills, and our aim is to provide support and options for our patients to manage these expenses.

Financial Assistance Programs

We offer a variety of financial assistance programs to help you pay for your medical bills:

1. Sliding Fee Scale

Our sliding fee scale is designed to assist individuals and families who may not have insurance or have limited financial resources. Based on your income and family size, we calculate a reduced fee that significantly lowers the cost of your medical services. This program ensures that you receive the care you need at a price that fits your budget.

2. Financial Counseling

We understand that navigating through various financial options can be overwhelming. Our financial counseling service helps you understand your medical bills, insurance coverage, and available financial assistance programs. Our knowledgeable counselors work with you to create a personalized financial plan to manage the costs of your healthcare services.

3. Charity Care

We believe in giving back to our community. Norton Community Medical Associates offers charity care for eligible patients who meet specific criteria. Through this program, we may partially or fully waive your medical expenses, ensuring that you have access to the necessary care without the financial burden.

Eligibility Criteria

Our financial assistance programs are available to individuals who qualify based on certain criteria. While specific requirements may vary, the general eligibility criteria include:

  • Proof of residency within our service area
  • Evidence of income and financial resources
  • Lack of insurance coverage or limited insurance benefits

We encourage you to reach out to our financial counseling department to determine your eligibility for our programs. Our team is dedicated to assisting you and will guide you through the application process.

How to Apply for Financial Assistance

Applying for financial assistance is a simple and confidential process. To begin, you will need to complete an application form, which is available online or can be obtained from our front desk. Once your application is submitted, our financial counselors will review it and evaluate your eligibility for our programs.

We understand the importance of privacy, and all information disclosed during the application process will be treated with the utmost confidentiality. Our goal is to ensure that you feel comfortable while seeking financial assistance.

Contact Us

If you have any questions or need further information regarding our financial assistance programs, please don't hesitate to reach out. You can contact our financial counseling department at (555) 123-4567 or visit our office during business hours. Our dedicated staff is here to assist you and provide the support you need.


At Norton Community Medical Associates, we prioritize your well-being and are committed to making healthcare accessible for all. Our financial assistance programs aim to alleviate the financial burden associated with medical expenses, allowing you to focus on your health and recovery. Rest assured that we are here to provide the support you need during your healthcare journey.