What You Need to Know Before Your Office Visit

Welcome to Norton Community Medical Associates, your trusted healthcare provider in the field of health. We understand that visiting a medical office can be overwhelming, especially during the ongoing coronavirus pandemic. That's why we have prepared this comprehensive guide to help you navigate your office visit and ensure your safety.

Preparing for Your Visit

Before coming to our office, it is essential that you follow a few simple steps to prepare for your visit. By doing so, you can help us maintain a safe and healthy environment for everyone:

• Confirm Your Appointment: Make sure you have a scheduled appointment with Norton Community Medical Associates and note down the date and time.
• Review Your Symptoms: Take a moment to assess your symptoms and write them down. This will help your healthcare provider address your concerns more accurately.
• Gather Relevant Documents: Prepare any medical records, prescription information, or insurance documents that may be necessary for your visit.
• Wear a Mask: For the safety of all, please wear a mask or face covering throughout your visit. This simple precaution can prevent the spread of the coronavirus.
• Practice Good Hygiene: Remember to wash your hands thoroughly before and after your visit. If soap and water are not available, use hand sanitizer with at least 60% alcohol content.
• Keep Physical Distance: Maintain a distance of at least 6 feet from other patients and staff whenever possible. This helps reduce the risk of transmission.

Arriving at Norton Community Medical Associates

Upon arriving at our facility, you can expect certain measures in place to ensure your safety and the safety of others:

• Temperature Screening: Our staff will conduct a temperature screening upon your arrival. This simple procedure helps identify potential cases of fever.
• Social Distancing Measures: We have rearranged our waiting areas and seating arrangements to allow for proper physical distancing. Please adhere to the designated spacing guidelines.
• Enhanced Cleaning Protocols: Our facility is diligently cleaned and disinfected regularly. All high-touch surfaces, including doorknobs, countertops, and chairs, undergo thorough sanitization.
• Personal Protective Equipment (PPE): Our healthcare providers and staff wear appropriate personal protective equipment, such as masks, gloves, and face shields, to ensure their safety and yours.

Your Appointment with Norton Community Medical Associates

During your visit, our healthcare professionals will provide you with exceptional care and address your concerns. Here are some important points to keep in mind:

• Open Communication: Be prepared to discuss your symptoms, medical history, and any concerns you may have. Honest and open communication with your provider will lead to a more accurate diagnosis and appropriate treatment.
• Follow Safety Guidelines: Please continue to wear your mask and follow hygiene and distancing guidelines throughout your appointment.
• Virtual Options: Depending on your needs, you may have the option for a virtual visit instead of an in-person appointment. This can be discussed with our scheduling team ahead of time.
• Prescription Refills: If you require prescription refills, inform your healthcare provider during the visit. They will guide you through the process and ensure continuity of care.

Staying Safe after Your Office Visit

Once your appointment is concluded, it is important to continue practicing good hygiene and safety measures:

• Medication Guidelines: Follow your healthcare provider's instructions regarding any prescribed medications or treatments diligently.
• Isolate if Required: If your healthcare provider advises you to self-isolate due to potential exposure or symptoms, please follow their guidance to prevent further spread of the virus.
• Monitor Your Symptoms: Pay close attention to any changes or new symptoms that may arise. If you experience any concerning health issues, contact our office promptly.
• Stay Informed: Stay updated on the latest guidelines and recommendations from reputable sources, such as the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).

At Norton Community Medical Associates, your health and safety are our top priorities. We strive to provide exceptional care while ensuring a safe environment for all our patients. By following these guidelines and working together, we can navigate through these challenging times and promote the well-being of our community.