Welcome to Norton Community Medical Associates Visitor Policy

May 18, 2022

Ensuring a Safe and Comfortable Environment for Patients and Staff


Welcome to Norton Community Medical Associates, where we prioritize the health and safety of our patients and staff. In order to maintain a secure environment, we have implemented a visitor policy that ensures the well-being of everyone who enters our facilities. We value your support and cooperation in adhering to these guidelines.

Visitor Guidelines

Our visitor policy is designed to create a safe, comfortable, and healing environment for our patients. It is essential that visitors respect and follow these guidelines to prevent any disruptions to medical procedures and safeguard the well-being of everyone in our care.

Visitor Hours

To accommodate the needs of our patients, we have established specific visiting hours for each department. Please refer to the department-specific guidelines below for the designated visiting hours.

Identification and Check-In

All visitors are required to check-in at the front desk upon arrival. To ensure the safety of our patients, visitors must provide a valid photo ID and complete the necessary registration process. Once registered, visitors will receive an identification badge to be visibly worn at all times within the facility.

Number of Visitors

We understand that having loved ones nearby during medical treatments can be a source of comfort. However, to maintain a calm environment and minimize distractions, we kindly request that visitors be limited to a maximum of two per patient. Exceptions may be made in special circumstances, such as end-of-life care or pediatric patients.

Visitor Age Restrictions

In consideration of the safety and well-being of both our patients and visitors, we have implemented age restrictions for visitors. Children under the age of 12 must be accompanied by an adult at all times and should not be left unattended in public areas. Some departments may have additional age restrictions, so please review the department-specific guidelines for further information.

Visitor Health Screening

To prevent the spread of contagious illnesses, all visitors will undergo a health screening upon arrival. This screening includes a temperature check and a short questionnaire regarding any recent symptoms or possible exposure to infectious diseases. Visitors with symptoms or exposure are prohibited from entering the facility.

Respectful Behavior and Noise Control

We strive to create a peaceful and respectful environment for our patients to heal. Visitors are expected to maintain a quiet and calm demeanor, speaking softly and refraining from excessive noise. Please be mindful of other patients' need for rest and recovery throughout your visit.

Infection Prevention

Hand hygiene is crucial in preventing the spread of infections. We urge all visitors to practice proper hand hygiene by washing hands frequently with soap and water for at least 20 seconds or using hand sanitizer. Additionally, visitors must adhere to any infection prevention protocols, such as wearing masks, gloves, or gowns, as directed by our healthcare providers.

Visitation Restrictions

There may be occasions when visitation is restricted due to the medical condition of the patient or other factors that could compromise patient care. Our healthcare staff will communicate any visitation restrictions to the patient and their designated visitors. We appreciate your understanding and cooperation during such instances.

Visitor Parking

Convenient and safe parking is available for visitors at designated areas near our facilities. Please follow the signage and parking attendants' instructions to ensure proper parking and avoid any inconvenience.


At Norton Community Medical Associates, we are dedicated to providing exceptional healthcare and a welcoming environment for our patients and visitors. Our visitor policy is in place to ensure the safety, privacy, and well-being of everyone in our care. We appreciate your cooperation and adherence to these guidelines, as together, we create a positive healing experience for all.